PetSmart at 225 Robert C Daniel Junior Parkway in Augusta, Georgia

Customer Reviews about PetSmart

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  Great prices. Great deals. Great selection. Great employees. Great facility. Great services. If you are a pet parent or relative to one and you prefer to make well -informed, affordable purchases then PetSmart should be your first choice to care for your furry/ scaly friend. It gets 4 stars for the possibility of not having desired items conveniently in stock & the occasionally unattended pet "mess" but other than that, I shop nowhere else for my Max.
  November 17, 2017

  by Anthony Betts
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  Great place. I brought my new dog there and the community was quite friendly. I'm currently socializing her, and people were very understanding when she HAD to greet them. The staff was also very accommodating. Toy prices were definitely higher than usual, but the harness I bought seems great and relatively well priced.
  July 13, 2017

  by Brandon Olson
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  I'm standing here at 7:20. I had a 7am appointment for grooming. No employees showed up to work. One poor guy is trying to call people in and is apparently getting yelled at over the phone because he's upset that people are standing here and nobody is here. Ridiculous.The store manager finally arrived at 7:40 and tried to get in the computer to check us in, but never even apologized. When the employee showed up she took over and he just left. He could really use a course in customer service. When something like this happens in my business I have a personal conversation with the affected party and go over my action plan with them to let them know what I have put in place to ensure this doesn't happen again. Of course something like this is unacceptable in my business but I got the feeling the poor service really didn't bother the manager or staff.
  February 25, 2017

  by Kathie Williams

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Today: 09:00 am — 09:00 pm

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